Support
If you have any questions or issues with Takusan Player, please check the information below.
Frequently Asked Questions (FAQ)
🚀 Basic Usage
What is Takusan Player?
+Takusan Player is a multi-video player application designed exclusively for Apple Vision Pro. It can simultaneously play up to 10 videos in 3D space, with each video managed in independent windows.
What video formats are supported?
+Supports all video formats supported by AVKit, including MP4, MOV, M4V, QuickTime, and MPEG-4.
Where can I select videos from?
+You can select videos from Photo Library, Documents folder, and other locations accessible through the Files app.
How many videos can be played simultaneously?
+You can launch up to 10 video players simultaneously, each controlled independently.
🎮 Features
What are the batch control features?
+The "Play All", "Pause All", and "Seek All to Start" functions allow you to control all players at once, enabling efficient video management.
Can I enable loop playback?
+Yes, you can enable/disable loop playback individually for each player. The loop status is visually indicated with a blue icon.
Tell me about the browser feature
+The built-in WebKit browser allows access to video sites like YouTube. It includes back/forward/reload/home functionality.
🔧 Troubleshooting
Videos won't play
+Please try the following:
• Check if the video file is in a supported format
• Verify the file is not corrupted
• Restart the app
• Restart Vision Pro
No audio output
+Please check the following:
• Ensure the player's mute button is not enabled
• Check if the volume slider is set to 0
• Verify Vision Pro's system volume settings
• Confirm the video file contains an audio track
App is slow or laggy
+Please try the following:
• Reduce the number of simultaneously playing videos
• If using high-resolution videos, try lower resolution files
• Close other apps to free up memory
• Restart Vision Pro
Windows not appearing
+Please try the following:
• Click the "Open in Window" button
• Check your Vision Pro's field of view
• Verify windows haven't moved outside your view
• Restart the app
System Requirements
🥽 Hardware
- Apple Vision Pro
- Sufficient free space (approximately 50MB)
💿 Software
- visionOS 2.2 or later
- Latest system updates recommended
📁 Supported Files
- MP4, MOV, M4V
- QuickTime, MPEG-4
- Other AVKit-supported formats
Contact Us
If the above information doesn't resolve your issue, please contact us using the method below.